We are here to listen

Whether you have feedback about your guest book, a story from how you used it, or an idea for what we should make next — we read every message.

Get in touch

We are a small team based in Paris, and we care deeply about every family that chooses Ceremoria. Orders, shipping, and returns are handled directly by Amazon and we are not able to help with those — but we would love to hear your feedback, a story about how your guest book was used, or an idea for a keepsake you would like to see us make next.

Address

KMB&Co, 58 Rue de Monceau, 75008 Paris, France

Response Time

We typically respond within 24–48 business hours.

Product issues? If your guest book arrived damaged, defective, or incorrect, please contact Amazon Customer Service first. They handle all returns, refunds, and replacements directly.

Send a message

Fill out the form below and we will get back to you as soon as possible.

Before you write, quick answers

Have feedback or an idea?

We would love to hear how your guest book was used, or what you would like to see us make next — tell us in the message form.

Where is my order, or can I return it?

Orders, tracking, and returns are handled entirely by Amazon — we are not able to help with those directly. See our returns policy for details.

Do you offer bulk orders?

Yes, for funeral homes and event planners. Email us for wholesale pricing.